Privacy Policy
Last Updated: July 2026
At Cerelle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or make a purchase from Cerelle, we may collect the following information:
Personal information such as your name, email address, phone number, billing address, and shipping address.
Payment information required to complete your purchase. Payment details are processed securely through our payment partners, and Cerelle does not store your card or banking information.
Order details, including products purchased, order history, and transaction information.
Technical information such as your IP address, browser type, device information, and browsing activity to improve website performance and security.
How We Use Your Information
We use your information to:
Process and fulfill your orders.
Arrange shipping and delivery.
Communicate order updates and customer support.
Process refunds or replacements when required.
Improve our website, products, and customer experience.
Prevent fraud and maintain website security.
Comply with applicable legal and regulatory requirements.
Cookies
Cerelle uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website functionality.
You may choose to disable cookies through your browser settings, although some features of the website may not function properly.
Sharing Your Information
We only share your information when necessary to operate our business. This may include:
Payment gateway providers for secure payment processing.
Shipping and logistics partners for order delivery.
Technology and website service providers that help operate our online store.
Government authorities or law enforcement agencies where required by applicable law.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.
While we strive to use commercially acceptable methods to protect your information, no method of online transmission or electronic storage is completely secure.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information where permitted by law.
Opt out of promotional emails by using the unsubscribe link included in our communications.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services such as payment gateways and shipping providers.
Cerelle is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Cerelle does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with the revised "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@cerelle.shop
We aim to respond to all privacy-related inquiries within 24–48 business hours.
