Terms & Conditions
Last Updated: July 2026
Welcome to Cerelle. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please refrain from using our website.
General
Cerelle reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on this page.
It is your responsibility to review these Terms periodically.
Eligibility
By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
Products
We strive to ensure that all product descriptions, images, dimensions, and pricing displayed on our website are accurate.
However, slight variations in colour, texture, finish, or appearance may occur due to photography, lighting, screen settings, or the handcrafted nature of certain ceramic products.
These variations do not constitute defects.
Pricing
All prices displayed on the website are listed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes and shipping charges, where relevant, will be calculated during checkout.
Orders
Once an order is placed, you will receive an order confirmation via email or SMS.
Cerelle reserves the right to refuse, cancel, or limit any order due to suspected fraud, pricing errors, product availability, or any other legitimate reason.
Payments
All payments are processed through secure third-party payment gateways.
Cerelle does not store your debit card, credit card, or banking credentials.
Orders will only be processed after successful payment confirmation.
Shipping
Shipping timelines are estimates and may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.
For complete details, please refer to our Shipping Policy.
Returns & Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy.
Please review that policy before making a purchase.
Intellectual Property
All content on the Cerelle website, including logos, branding, product photographs, images, graphics, text, website design, and other materials, is the property of Cerelle or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
Prohibited Use
You agree not to:
Use the website for any unlawful purpose.
Attempt to interfere with the security or operation of the website.
Copy or exploit any content without authorization.
Provide false or misleading information while placing an order.
Limitation of Liability
To the maximum extent permitted by law, Cerelle shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
Our maximum liability shall not exceed the amount paid for the product purchased.
Third-Party Services
Our website may use third-party services, including payment gateways, shipping providers, and analytics tools.
Cerelle is not responsible for the policies, practices, or content of these third-party services.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts in Assam, India, unless otherwise required by applicable law.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: support@cerelle.shop
We aim to respond to all inquiries within 24–48 business hours.
